FAQ

Equal-Shop.com is exclusively online! This means we can serve customers all across the the United States but unfortunately we don’t have a physical location where you can come and try on garments before buying.

Please refer to our Contact Us Page for full details and information on support.

Yes! Equal is shipping worldwide. Please see our Shipping policy.

We’re sorry to hear that. It’s possible the email has gone to your junk folder or maybe we have an incorrect email address for you. If this happens, please contact us straight away so we can verify whether the order has been placed and resend your confirmation.

Oh no! We are so sorry to hear about that, but happy to help. Please contact us so that we may send you a new item or offer credit for your purchase.

Please refer to our Returns page for full details and information on returns.